Refund policy

We're sorry you didn't like what you got. We'll be happy to refund items that are:

• in their original, unused condition
• returned within 30 days of purchase

We'll even cover shipping if the return is a result of our error and you are exchanging it for the item you ordered (i.e. received an incorrect or defective item, etc). If you decide to return a product for any other reason, you will be responsible to pay for round-trip shipping.

We are not able to refund:

• shipping costs (if you received free shipping, actual outbound shipping costs will be deducted from your refund)
• final sale items

How to Return or Exchange an Item:

Email us at customerservicedesk@wildwoodgrilling.com or call 208-265-4480 to get your return started.